Ruxi Chat — AI Skin Analysis
Ege Digital Ltd ("we", "our", "us") operates the Ruxi Chat mobile application and the website at chat.ruxi.ai (collectively, the "Service"). This Privacy Policy explains, comprehensively, what personal information we access, collect, use, share, and store, and your rights regarding that information.
By using the Service you agree to this Policy. If you do not agree, please do not use the Service.
The table below lists every category of data the Service may access or collect, why we use it, whether it is stored on our servers, and which third parties (if any) receive it.
| Data type | Purpose | Collected / Stored? | Shared with |
|---|---|---|---|
| Email address | Account creation, authentication, account-related emails | Collected and stored | Firebase Authentication (Google LLC) |
| Display name | Personalization in the app | Collected and stored | Firebase Authentication, Cloud Firestore |
| Chat text history | Conversation continuity across sessions/devices | Collected and stored | Cloud Firestore (Google LLC) |
| Photos / images submitted for skin analysis | Real-time AI analysis only | Accessed but NOT stored on our servers — sent to the Ruxi AI API for analysis and immediately discarded by the server. The image remains only on your device. | Ruxi AI API (Ege Digital Ltd) for processing only |
| Camera and photo library | To let you submit a photo for analysis. Used only when you explicitly tap the camera/gallery button. | Accessed on-device only; not transmitted except as the image submission described above. | None |
| Subscription & purchase metadata (product ID, purchase status, transaction ID — never card numbers) | To unlock paid features and enforce quotas | Collected and stored | RevenueCat, Apple App Store, Google Play, Stripe (web) |
| Push-notification token (FCM/APNs) | To deliver in-app and transactional notifications | Collected and stored while you have notifications enabled | Firebase Cloud Messaging |
| Device information (device model, OS version, app version, language) | Diagnostics, crash reports, compatibility | Collected; stored only as part of crash/diagnostic logs | Firebase, RevenueCat |
| IP address and approximate region inferred from IP | Security (abuse / fraud prevention), tax/region routing for purchases, and standard server logging by our infrastructure providers (Firebase, Stripe, RevenueCat). Used only at request time; not used for advertising and not used to determine fine/precise location. | Processed at request time; retained only in standard provider logs | Firebase / Google Cloud, Stripe, RevenueCat |
Precise (GPS) location: The Ruxi Chat app does NOT request, access, collect, use, or share precise device location (GPS / ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION / Core Location). The app declares no location permissions in its Android manifest or iOS Info.plist.
Approximate location: Like virtually all internet services, our infrastructure providers (Firebase / Google Cloud, Stripe, RevenueCat, Apple App Store, Google Play) automatically receive your IP address when your device communicates with them, and may infer an approximate region (typically country or city level) from that IP for security, fraud prevention, regional pricing, tax, and standard server logging. We do NOT use this approximate location for advertising, profiling, or tracking, and we do not store it in user-identifiable form on our own servers beyond standard short-term provider logs.
Background location: The app never accesses location in the background. It has no background-location capability of any kind.
Photos you submit for analysis are never stored on our servers or in any database:
We have no ability to access, view, or recover your images after analysis is complete.
Ruxi Chat does not collect, generate, store, or share face templates, face geometry, faceprints, biometric identifiers, or any other biometric information within the meaning of Apple App Store Review Guideline 5.1.2, GDPR Article 9, BIPA, CCPA, or similar laws.
When you upload a selfie, the photo is sent to the Ruxi AI service (operated by Ege Digital Ltd, processed by Google Gemini) solely to evaluate cosmetic skin features (wrinkles, acne, pores, pigmentation, texture). The service:
Face data retention period: zero — the image is never persisted on Ruxi or AI provider servers; only on your device.
When you tap "Analyze" or send a chat message, the following data leaves your device and is sent to the Ruxi AI API operated by Ege Digital Ltd, which uses Google Gemini for processing:
We do not send your name, email, contact list, location, device identifiers, browsing history, or any other personal data to the AI service.
You must explicitly grant consent inside the app the first time you use AI features, and you can revoke consent at any time from Settings → AI data sharing. Without consent, the AI features are unavailable, but the rest of the app continues to work. Ege Digital Ltd and Google have signed appropriate data-processing terms; the AI provider does not retain or train on your submitted content.
To exercise these rights, contact support@ruxi.ai.
The Service is not intended for users under 13. We do not knowingly collect data from children under 13. If we learn that we have done so, we will delete it promptly.
Our infrastructure providers may process data in the United States and other countries. Where required, transfers rely on Standard Contractual Clauses or equivalent safeguards.
No method of transmission over the Internet is 100% secure.
We may update this Policy. The "Last updated" date above will reflect any change. Material changes will be notified in-app or by email.